Servicio al cliente en la Empresa Servi-Inter.Net del cantón Urdaneta durante el periodo 2023.
This case study evaluates the quality of customer service at Servi-Inter.Net, located in the Urdaneta canton, during the 2023 period. Through surveys conducted with 298 customers, interviews with the company owner, and direct observations, several deficiencies affecting user satisfaction were identi...
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| Format: | bachelorThesis |
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2025
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| Online Access: | http://dspace.utb.edu.ec/handle/49000/17807 |
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