Calidad del servicio que ofrece Banco Pichincha sucursal Babahoyo ante el uso de los canales alternativos

The use of alternative channels is a means of customer service established with the purpose of reducing the influx of people in the facilities of the Pichincha Bank agency in the city of Babahoyo, however, due to the low culture of use or weaknesses in the management of technological tools do not re...

• Yazar: Robinson Barragán, Neyba Thalia (author)
• Materyal Türü: bachelorThesis
• Baskı/Yayın Bilgisi: 2020
• Konular: Atención al usuario; Calidad; Imagen institucional; Control interno.
• Online Erişim: http://dspace.utb.edu.ec/handle/49000/7599