Gestión de la calidad en la prestaciones de los servicios hoteleros en el cantón Quevedo, año 2020

Quality management has become an essential element for the tourism sector, and the hotel industry has taken this tool to meet the needs of customers, which is why this research work will detail the importance of implementing strategies in the quality of service offered. We can establish that quality...

• Главный автор: Alvarez Lozano, Elsa Lisseth (author)
• Формат: bachelorThesis
• Опубликовано: 2021
• Предметы: Servicio hotelero; Gestión; Calidad; Cliente
• Online-ссылка: http://dspace.utb.edu.ec/handle/49000/10141