Análisis para la implementación de un sistema de gestión de incidencias en el ISP Bawebdi del Cantón Pueblo viejo.
An incident management system allows to organize and manage customer information and events, however, the company ISP Bawebdi has problems in the control, allocation and resolution of these incidents, affecting the quality and performance of the service offered by this internet provider. The objecti...
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| Natura: | bachelorThesis |
| Pubblicazione: |
2023
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| Accesso online: | http://dspace.utb.edu.ec/handle/49000/14949 |
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