Satisfacción del cliente en la Ferretería Niña Bonita.

This case study focuses on analyzing the satisfaction perceived by the customer in relation to the customer service offered by the Niña Bonita Hardware Store to the citizens of the Babahoyo Canton. The objective of the case study is to detect and investigate those factors that affect the provision o...

• Auteur principal: Bustamante Zurita, Freddy Agustín (author)
• Format: bachelorThesis
• Publié: 2022
• Sujets: Satisfacción; Clientes; Productos; Empresa; Empleados
• Accès en ligne: http://dspace.utb.edu.ec/handle/49000/11161