Optimización de la gestión de procesos aplicando un Customer Relationship Management (crm) comercial

Optimización de la gestión de procesos aplicando un Customer Relationship Management (crm) comercial

In this research project, an exhaustive exploration of commercial Customer Relationship Management (CRM) was carried out, so it was identified that this tool is commonly used in the business environment to manage multiple leads, maintaining traceability and management of several sales channels simul...

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Auteur principal: Corrales Martínez, Narciza Monserrath (author)
Format: bachelorThesis
Langue:spa
Publié: 2024
Sujets:
CUSTOMER RELATIONSHIP MANAGEMENT
GESTIÓN DE PENDIENTES
STAKEHOLDERS
CRM
INDUSTRIAL
Accès en ligne:http://repositorio.utc.edu.ec/handle/27000/12019
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http://repositorio.utc.edu.ec/handle/27000/12019

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