“Calidad en el servicio y satisfacción al cliente Interno en la Cooperativa de Ahorro y Crédito Sierra Centro Ltda. agencia Salcedo en el año 2023”
In the present investigation, it was evaluated how service quality affects internal customer satisfaction in the Cooperativa de Ahorro y Crédito Sierra Centro Ltda. Salcedo Agency was evaluated, using the SERVQUAL model. The problem is due to the fact that in the Salcedo canton there are difficultie...
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado em: |
2024
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| Acesso em linha: | http://repositorio.utc.edu.ec/handle/27000/11965 |
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