“Calidad en el servicio y satisfacción al cliente Interno en la Cooperativa de Ahorro y Crédito Sierra Centro Ltda. agencia Salcedo en el año 2023”

In the present investigation, it was evaluated how service quality affects internal customer satisfaction in the Cooperativa de Ahorro y Crédito Sierra Centro Ltda. Salcedo Agency was evaluated, using the SERVQUAL model. The problem is due to the fact that in the Salcedo canton there are difficultie...

• Yazar: Crisanto Criollo, Mayara Liseth (author)
• Diğer Yazarlar: Lascano Cruz, Cristina Dayana (author)
• Materyal Türü: bachelorThesis
• Dil: spa
• Baskı/Yayın Bilgisi: 2024
• Konular: CALIDAD; CLIENTE; MODELO SERVQUAL; SATISFACCIÓN; ADMINISTRACIÓN DE EMPRESAS
• Online Erişim: http://repositorio.utc.edu.ec/handle/27000/11965