Influencia del liderazgo en la calidad de servicio de los clientes posventa del sector automotriz del cantón Ambato.
The lack of adequate training for workers in search of mitigating internal deficiencies, lack of support or organizational support between areas, ignorance of the service culture among internal clients, and mainly the lack of authority of managers in making- decision, It has led to a disconnection f...
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| Hovedforfatter: | |
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| Format: | masterThesis |
| Sprog: | spa |
| Udgivet: |
2020
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| Fag: | |
| Online adgang: | http://repositorio.utc.edu.ec/handle/27000/7375 |
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