Manual de atención al cliente para las/los secretarias/os de la corporación de desarrollo social y financiero “Pakarymuy” del Cantón Latacunga.

This work aims, improve attention to all customers who require the Corporation both internal and external services, in order to optimize the quality of customer service. So were surveyed twenty customers and four administrative staff of different functions. The data obtained is processed, analyzed a...

• מחבר ראשי: Chingo Yanchaguano, Wilma Lorena (author)
• מחברים אחרים: Caisaguano Lema, Lourdes Cecilia (author)
• פורמט: bachelorThesis
• שפה: spa
• יצא לאור: 2013
• נושאים: LICENCIATURA EN SECRETARIADO EJECUTIVO; SERVICIO AL CLIENTE; RELEVANCIA SOCIAL; HERRAMIENTA INNOVADORA
• גישה מקוונת: http://repositorio.utc.edu.ec/handle/27000/4709