Estrategias para mejorar el servicio al cliente en las instituciones públicas de la ciudad de Latacunga

The investigation has been done to look for strategies and to improve the customer service in the Public Institutions of Latacunga city and to determine the weaknesses that exists about the customer service. The aim of this investigation is to improve the customer service of each one of the Public I...

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Bibliographic Details
Main Author: Shulca Guamán, Blanca Yolanda (author)
Other Authors: Tonato Tonato, Elvia María (author)
Format: bachelorThesis
Language:spa
Published: 2015
Subjects:
Online Access:http://repositorio.utc.edu.ec/handle/27000/2219
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