Diseño del cuadro de mando integral o (balanced scorecard) para la compañía de transporte pesado “Lamanence” s.a de la provincia de Cotopaxi, del cantón La Mana correspondiente al periodo octubre 2014 a febrero del 2015

The thesis that is presented for our graduation proposes the Design of Scorecard or (Balanced Scorecard) for Heavy Transport Company "Lamanence SA". The same serving as a control tool to achieve improvement in each of the departments of the Company, which would transform the management of...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: García Quevedo, Josefa (author)
مؤلفون آخرون: Muyulema Andrade, Ángel (author)
التنسيق: bachelorThesis
اللغة:spa
منشور في: 2015
الموضوعات:
الوصول للمادة أونلاين:http://repositorio.utc.edu.ec/handle/27000/2119
الوسوم: إضافة وسم
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الوصف
الملخص:The thesis that is presented for our graduation proposes the Design of Scorecard or (Balanced Scorecard) for Heavy Transport Company "Lamanence SA". The same serving as a control tool to achieve improvement in each of the departments of the Company, which would transform the management of our institution, using strategies of monitoring and control through the four basic perspectives such as: Financial, Customer, Internal Processes, Learning and Growth. That methodology translates strategy into a set related with indicators to achieve the institutional vision. The first chapter contains the theoretical related to each of the main categories starting with the company, administrative process, strategic planning….