Inteligencia emocional y satisfacción del cliente. Estudio desarrollado en RM Latacunga

The objective of this investigation was to determine Emotional Intelligence influence degree on Customer Satisfaction in RM Latacunga organization located at "Maltería Plaza" Shopping Center. The research follows a quantitative approach, with a non-experimental cross-sectional designing; a...

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Bibliografske podrobnosti
Glavni avtor: Catota Mesías, Vicente David (author)
Format: masterThesis
Jezik:spa
Izdano: 2020
Teme:
Online dostop:http://repositorio.utc.edu.ec/handle/27000/7403
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