Calidad de servicio y satisfacción del cliente en la asociación de comerciantes minoristas Cotopaxi del cantón La Maná, provincia de Cotopaxi, 2018- 2019.
Nowadays, the concept of attention is much broader and is approached as a business strategy oriented towards the anticipation and knowledge of the needs and expectations of added value that seek to ensure the loyalty and permanence of both current and new customers, through the provision of a servic...
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| Format: | bachelorThesis |
| Language: | spa |
| Published: |
2019
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| Online Access: | http://repositorio.utc.edu.ec/handle/27000/4795 |
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