Calidad de servicio y satisfacción del cliente en la asociación de comerciantes minoristas Cotopaxi del cantón La Maná, provincia de Cotopaxi, 2018- 2019.

Nowadays, the concept of attention is much broader and is approached as a business strategy oriented towards the anticipation and knowledge of the needs and expectations of added value that seek to ensure the loyalty and permanence of both current and new customers, through the provision of a servic...

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Detalhes bibliográficos
Autor principal: Mendoza Zambrano, Jenny Leonor (author)
Outros Autores: Vele Curillo, Mónica Alexandra (author)
Formato: bachelorThesis
Idioma:spa
Publicado em: 2019
Assuntos:
Acesso em linha:http://repositorio.utc.edu.ec/handle/27000/4795
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