Percepción de la calidad de servicio por los clientes externos de la cooperativa de ahorro y crédito UNIBLOCK y SERVICIOS LTDA. de la ciudad de Latacunga.
In the present research work, different conceptualizations that define the quality of service in a financial institution were reviewed, having as objective to evaluate the perception of the quality of service by the external clients Cooperativa de Ahorro y Crédito “UNIBLOCK” y Servicios Ltda. of the...
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| Format: | bachelorThesis |
| Jezik: | spa |
| Izdano: |
2020
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| Online pristup: | http://repositorio.utc.edu.ec/handle/27000/5936 |
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