Estrategias de postventa que contribuya a la retención y satisfacción del cliente en CNT E.P.

The objective of this researching work is to identify post-sales strategies that contribute to the retention and loyalty of mobile telephony customers of the National Telecommunications Corporation CNT E.P. in Latacunga city, through qualitative and quantitative research, applying the Servqual model...

Disgrifiad llawn

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awdur: Herrera Bartelotti, María José (author)
Fformat: bachelorThesis
Iaith:spa
Cyhoeddwyd: 2019
Pynciau:
Mynediad Ar-lein:http://repositorio.utc.edu.ec/handle/27000/7510
Tagiau: Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!