Desarrollo de un aplicativo web de mesa de ayuda aplicando el marco de referencia ITIL v4 para la gestión de tickets en el Departamento de Secretaría de la Universidad Técnica de Cotopaxi Extensión La Maná.
Help - Desk systems represent an efficient solution for organizations to provide attention to their users from any location by taking advantage of communication technologies. The secretarial department of the Technical University of Cotopaxi, La Maná extension attends the requirements of the univers...
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| Natura: | bachelorThesis |
| Lingua: | spa |
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2022
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| Accesso online: | http://repositorio.utc.edu.ec/handle/27000/9091 |
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