Atención al cliente en la Cooperativa de Ahorro y Crédito Coac Credil Limitada en el cantón Salcedo periodo 2022-2023.

This research report studies the internal and external customer service at the COAC CREDIL Saving and Credit Limited Cooperative in Salcedo canton. The general objective is to present a tool that helps to improve service and customer service. So, the researcher has used the servqual model as a refer...

• Главный автор: Inlago Cabascango, Jasmin Dayana (author)
• Другие авторы: Laguaquiza Calo, Jairo Vidal (author)
• Формат: bachelorThesis
• Язык: spa
• Опубликовано: 2023
• Предметы: ATENCIÓN AL CLIENTE; ESTRATEGIAS; EXPECTATIVAS; PERCEPCIÓN; GESTIÓN DE LA INFORMACIÓN GERENCIAL
• Online-ссылка: http://repositorio.utc.edu.ec/handle/27000/11187