Percepción de la calidad del servicio a los clientes del complejo turístico Agualuna en el año 2023.

Into Ecuador, customer satisfaction and loyalty have affected the service quality, generating a growing problem. Research confirms a key correlation between perceived quality and service satisfaction. In this context, the main aim this research is to measure the service quality perception level in t...

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Bibliographic Details
Main Author: Abril Yanzapanta, Andrea Estefania (author)
Other Authors: Toctaguano Basantes, Jonathan Israel (author)
Format: bachelorThesis
Language:spa
Published: 2023
Subjects:
Online Access:http://repositorio.utc.edu.ec/handle/27000/11137
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