Satisfacción laboral y desempeño de los empleados de la empresa " Llermat Súper Pollo".

This research aimed to determine the relationship between Satisfaction and Work Performance of the employees of the LLERMAT “Súper Pollo” company, in addition to evaluate both variables, their dimensions and possible differences by branch office. The methodology applied was descriptive, explanatory and quantitative character, as it sought to understand the possible relationship between the aforementioned variables. In order to respond to this need, three questionnaires were applied that were used to collect data, which were focused on job satisfaction, job performance and self-performance evaluation. In order to analyze the validity and reliability of the instruments, was applied the Cronbach's alpha estimation, in addition, the results of satisfaction and work performance by branch were compared through a contrast of mean difference, an estimate by ordinary least squares to identify the possible relationship between satisfaction and performance, finally, a factor analysis was carried out to try to summarize all the approaches in dimensions. As a result, it was obtained in general terms that job satisfaction in the company is very good, while in relation to work performance and performance self-evaluation it was possible to show that the result is good to very good, thus coinciding with the two evaluations performed respectively. It was concluded that there is indeed no significant relationship between job satisfaction and performance in the employees of the “Súper Pollo” company, and differences in results are evidenced by branch

• 主要作者: Bastidas Herrera, Isabel Alejandra (author)
• 其他作者: Albarracín Orellana, Verónica María (author)
• 格式: bachelorThesis
• 语言: spa
• 出版: 2020
• 主题: Comercial; Desempeño laboral; Autoevaluación; Satisfacción laboral
• 在线阅读: http://repositorio.utc.edu.ec/handle/27000/5932