Evaluación de la calidad del servicio al cliente, mediante la metodología servperf en el restaurante Dayanita de la ciudad de salcedo.
The objective of this research work was to evaluate the perception of the customer quality service, using Servperf methodology, to it add value to Dayanita Restaurant at city Salcedo, which has been operating for approximately 11 years in the sector, The investigation was carried out with the purpos...
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| Format: | bachelorThesis |
| Langue: | spa |
| Publié: |
2019
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| Accès en ligne: | http://repositorio.utc.edu.ec/handle/27000/7483 |
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