Evaluación de la calidad del servicio al cliente, mediante la metodología servperf en el restaurante Dayanita de la ciudad de salcedo.

The objective of this research work was to evaluate the perception of the customer quality service, using Servperf methodology, to it add value to Dayanita Restaurant at city Salcedo, which has been operating for approximately 11 years in the sector, The investigation was carried out with the purpos...

Deskribapen osoa

Gorde:
Xehetasun bibliografikoak
Egile nagusia: Espín Balseca, Teresa Anabel (author)
Beste egile batzuk: Tercero Chicaiza, Sonia Maribel (author)
Formatua: bachelorThesis
Hizkuntza:spa
Argitaratua: 2019
Gaiak:
Sarrera elektronikoa:http://repositorio.utc.edu.ec/handle/27000/7483
Etiketak: Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!