“Gestión de procesos administrativos y su incidencia en la calidad del servicio y satisfacción de los usuarios de la EMAPAV – EP del cantón Valencia, año 2021”.

The objective of this research is to analyze the management by administrative processes and its impact on the quality of service and satisfaction of the users of the EMAPAV - EP in Valencia canton, year 2022. The elaboration of the investigative work began by making the general information, the desc...

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Bibliographic Details
Main Author: Delgado Rivera, Jorge Paúl (author)
Other Authors: Martínez Cortázar, Alfredo Germán (author)
Format: bachelorThesis
Language:spa
Published: 2022
Subjects:
Online Access:http://repositorio.utc.edu.ec/handle/27000/9130
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