Calidad de servicio y satisfacción del cliente de la cooperativa de ahorro y crédito Sierra Centro matriz Latacunga
This research work focused on identifying the relationship between service quality and customer satisfaction within the Sierra Centro Matriz Latacunga Savings and Credit Cooperative, considering the variables of service quality and satisfaction as dimensions. The methodology used for this research c...
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| Format: | bachelorThesis |
| Sprog: | spa |
| Udgivet: |
2022
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| Fag: | |
| Online adgang: | http://repositorio.utc.edu.ec/handle/27000/9203 |
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