Calidad de servicio y satisfacción del cliente de la cooperativa de ahorro y crédito Sierra Centro matriz Latacunga

This research work focused on identifying the relationship between service quality and customer satisfaction within the Sierra Centro Matriz Latacunga Savings and Credit Cooperative, considering the variables of service quality and satisfaction as dimensions. The methodology used for this research c...

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書目詳細資料
主要作者: Rodríguez Chicaiza, Allison Cristina (author)
其他作者: Villalba Garcés, María Fernanda (author)
格式: bachelorThesis
語言:spa
出版: 2022
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在線閱讀:http://repositorio.utc.edu.ec/handle/27000/9203
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