Inteligencia emocional y satisfacción del cliente. Estudio desarrollado en RM Latacunga

The objective of this investigation was to determine Emotional Intelligence influence degree on Customer Satisfaction in RM Latacunga organization located at "Maltería Plaza" Shopping Center. The research follows a quantitative approach, with a non-experimental cross-sectional designing; a...

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Bibliographic Details
Main Author: Catota Mesías, Vicente David (author)
Format: masterThesis
Language:spa
Published: 2020
Subjects:
Online Access:http://repositorio.utc.edu.ec/handle/27000/7403
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