Inteligencia emocional y satisfacción del cliente. Estudio desarrollado en RM Latacunga
The objective of this investigation was to determine Emotional Intelligence influence degree on Customer Satisfaction in RM Latacunga organization located at "Maltería Plaza" Shopping Center. The research follows a quantitative approach, with a non-experimental cross-sectional designing; a...
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| Format: | masterThesis |
| Langue: | spa |
| Publié: |
2020
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| Accès en ligne: | http://repositorio.utc.edu.ec/handle/27000/7403 |
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