Inteligencia emocional y satisfacción del cliente. Estudio desarrollado en RM Latacunga

The objective of this investigation was to determine Emotional Intelligence influence degree on Customer Satisfaction in RM Latacunga organization located at "Maltería Plaza" Shopping Center. The research follows a quantitative approach, with a non-experimental cross-sectional designing; a...

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Détails bibliographiques
Auteur principal: Catota Mesías, Vicente David (author)
Format: masterThesis
Langue:spa
Publié: 2020
Sujets:
Accès en ligne:http://repositorio.utc.edu.ec/handle/27000/7403
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