El marketing relacional para mejorar la fidelización de los clientes en las Cooperativas de Ahorro y Crédito del segmento 5 del cantón Latacunga

This research project was carried out with the objective of determining whether relational marketing will improve the client’s loyalty and members of the Saving and Credit Cooperatives segment 5 according to La Superintendencia de Economía Popular y Solidaria; And thus contribute to the scheme devel...

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Bibliographic Details
Main Author: Bastidas Salazar, Johanna Michelle (author)
Other Authors: Sandoval Chanco, Carla Fernanda (author)
Format: bachelorThesis
Language:spa
Published: 2017
Subjects:
Online Access:http://repositorio.utc.edu.ec/handle/27000/3774
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