Calidad del servicio y la fidelización de los clientes de las empresas que ofrecen el servicio de internet en el cantón La Maná.

With the arrival of internet, communication barriers decrease and give a way to the use of digital tools. In an increasingly competitive market, full of demanding consumers, the quality of internet service is essential, so resulting in customer loyalty. After the COVID-19 pandemic, virtual normality...

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书目详细资料
主要作者: Coba Baño, Verónica Silvana (author)
其他作者: Vallejo Intriago, Yosselyn Adriana (author)
格式: bachelorThesis
语言:spa
出版: 2022
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在线阅读:http://repositorio.utc.edu.ec/handle/27000/8674
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