Estrategia de captación, para incrementar los niveles de fidelización de los clientes que acuden al hotel olímpico de la ciudad de Quevedo para el año 2012

Qualified investigation " Strategy of capture, to increase the levels of loyalty of the clients who come to the Olympian Hotel of the city of Quevedo for the year 2012 ", approaches as problem " The offer of services ", characterized by a low performance, with which one has worke...

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Bibliographic Details
Main Author: Rizzo Albán, Lizardo David (author)
Format: bachelorThesis
Language:spa
Published: 2012
Subjects:
Online Access:http://repositorio.uteq.edu.ec/handle/43000/4368
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