Gestión de la calidad y su impacto en la satisfacción del cliente de la cooperativa de taxis san camilo de quevedo, 2023

The general objective of this research was to analyze the impact of quality management on customer satisfaction at the San Camilo Taxi Cooperative in the Quevedo canton during 2023. A mixed quantitative and qualitative methodology was used. In the quantitative phase, surveys were administered to a s...

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Bibliographic Details
Main Author: Almeida Morán, Lady Suleika (author)
Format: masterThesis
Language:spa
Published: 2025
Subjects:
Online Access:https://repositorio.uteq.edu.ec/handle/43000/8444
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