Gestión de la calidad y su impacto en la satisfacción del cliente de la cooperativa de taxis san camilo de quevedo, 2023

The general objective of this research was to analyze the impact of quality management on customer satisfaction at the San Camilo Taxi Cooperative in the Quevedo canton during 2023. A mixed quantitative and qualitative methodology was used. In the quantitative phase, surveys were administered to a s...

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Bibliografiske detaljer
Hovedforfatter: Almeida Morán, Lady Suleika (author)
Format: masterThesis
Sprog:spa
Udgivet: 2025
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Online adgang:https://repositorio.uteq.edu.ec/handle/43000/8444
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