Drivers of technology readiness and motivations for consumption in explaining the tendency of consumers to use technology-based services

This study aimed to identify the way in which the optimism and innovativeness of consumers (drivers of technology readiness) affect their tendency to use technology-based services, an area that merits additional research. The study was conducted in two phases in Quito, Ecuador. In the first phase, t...

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Wedi'i Gadw mewn:
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Prif Awdur: Cruz-Cárdenas, Jorge (author)
Awduron Eraill: Guadalupe-Lanas, Jorge (author), Ramos-Galarza, Carlos (author), Palacio-Fierro, Andrés (author)
Fformat: article
Iaith:eng
Cyhoeddwyd: 2021
Mynediad Ar-lein:https://www.sciencedirect.com/science/article/abs/pii/S0148296320305695
http://repositorio.uti.edu.ec//handle/123456789/3310
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author Cruz-Cárdenas, Jorge
author2 Guadalupe-Lanas, Jorge
Ramos-Galarza, Carlos
Palacio-Fierro, Andrés
author2_role author
author
author
author_facet Cruz-Cárdenas, Jorge
Guadalupe-Lanas, Jorge
Ramos-Galarza, Carlos
Palacio-Fierro, Andrés
author_role author
collection Repositorio Universidad Tecnológica Indoamérica
dc.creator.none.fl_str_mv Cruz-Cárdenas, Jorge
Guadalupe-Lanas, Jorge
Ramos-Galarza, Carlos
Palacio-Fierro, Andrés
dc.date.none.fl_str_mv 2021
2022-06-20T19:03:38Z
2022-06-20T19:03:38Z
dc.identifier.none.fl_str_mv https://www.sciencedirect.com/science/article/abs/pii/S0148296320305695
http://repositorio.uti.edu.ec//handle/123456789/3310
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv Journal of Business Research. Volume 122, Pages 217 - 225
dc.rights.none.fl_str_mv https://creativecommons.org/licenses/by/4.0/
info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Tecnológica Indoamérica
instname:Universidad Tecnológica Indoamérica
instacron:UTI
dc.title.none.fl_str_mv Drivers of technology readiness and motivations for consumption in explaining the tendency of consumers to use technology-based services
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description This study aimed to identify the way in which the optimism and innovativeness of consumers (drivers of technology readiness) affect their tendency to use technology-based services, an area that merits additional research. The study was conducted in two phases in Quito, Ecuador. In the first phase, three services were selected to be studied: online shopping, online banking, and online music streaming. In the second phase, the hypotheses were tested with a random sample of 754 adults. The results were consistent in the three structural equation models (one for each service). Optimism acts indirectly, through the mediation of hedonic and utilitarian motivations. Innovativeness acts through a similar indirect channel, but it also acts directly. One of the marketing implications of this study is that simply concentrating on consumer attitudes towards technology is not enough, since it is necessary to consider their indirect effects on the tendency to use a service.
eu_rights_str_mv openAccess
format article
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instname_str Universidad Tecnológica Indoamérica
language eng
network_acronym_str UTI
network_name_str Repositorio Universidad Tecnológica Indoamérica
oai_identifier_str oai:repositorio.uti.edu.ec:123456789/3310
publishDate 2021
publisher.none.fl_str_mv Journal of Business Research. Volume 122, Pages 217 - 225
reponame_str Repositorio Universidad Tecnológica Indoamérica
repository.mail.fl_str_mv .
repository.name.fl_str_mv Repositorio Universidad Tecnológica Indoamérica - Universidad Tecnológica Indoamérica
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rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0/
spelling Drivers of technology readiness and motivations for consumption in explaining the tendency of consumers to use technology-based servicesCruz-Cárdenas, JorgeGuadalupe-Lanas, JorgeRamos-Galarza, CarlosPalacio-Fierro, AndrésThis study aimed to identify the way in which the optimism and innovativeness of consumers (drivers of technology readiness) affect their tendency to use technology-based services, an area that merits additional research. The study was conducted in two phases in Quito, Ecuador. In the first phase, three services were selected to be studied: online shopping, online banking, and online music streaming. In the second phase, the hypotheses were tested with a random sample of 754 adults. The results were consistent in the three structural equation models (one for each service). Optimism acts indirectly, through the mediation of hedonic and utilitarian motivations. Innovativeness acts through a similar indirect channel, but it also acts directly. One of the marketing implications of this study is that simply concentrating on consumer attitudes towards technology is not enough, since it is necessary to consider their indirect effects on the tendency to use a service.Journal of Business Research. Volume 122, Pages 217 - 2252022-06-20T19:03:38Z2022-06-20T19:03:38Z2021info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttps://www.sciencedirect.com/science/article/abs/pii/S0148296320305695http://repositorio.uti.edu.ec//handle/123456789/3310enghttps://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessreponame:Repositorio Universidad Tecnológica Indoaméricainstname:Universidad Tecnológica Indoaméricainstacron:UTI2022-07-09T17:45:19Zoai:repositorio.uti.edu.ec:123456789/3310Institucionalhttps://repositorio.uti.edu.ec/Institución privadahttps://indoamerica.edu.ec/https://repositorio.uti.edu.ec/oai.Ecuador...opendoar:02025-08-16T23:57:42.346475Repositorio Universidad Tecnológica Indoamérica - Universidad Tecnológica Indoaméricatrue
spellingShingle Drivers of technology readiness and motivations for consumption in explaining the tendency of consumers to use technology-based services
Cruz-Cárdenas, Jorge
status_str publishedVersion
title Drivers of technology readiness and motivations for consumption in explaining the tendency of consumers to use technology-based services
title_full Drivers of technology readiness and motivations for consumption in explaining the tendency of consumers to use technology-based services
title_fullStr Drivers of technology readiness and motivations for consumption in explaining the tendency of consumers to use technology-based services
title_full_unstemmed Drivers of technology readiness and motivations for consumption in explaining the tendency of consumers to use technology-based services
title_short Drivers of technology readiness and motivations for consumption in explaining the tendency of consumers to use technology-based services
title_sort Drivers of technology readiness and motivations for consumption in explaining the tendency of consumers to use technology-based services
url https://www.sciencedirect.com/science/article/abs/pii/S0148296320305695
http://repositorio.uti.edu.ec//handle/123456789/3310