Análisis, diseño e implementación de un sistema Help-Desk para la Universidad Técnica de Machala, utilizando la metodología MSF
This paper's main objective is performing an analysis, design and implementation of a help desk system to the Technical University of Machala, using the methodology Msf; and thus improve the way of addressing the problems of hardware and software that occur daily to different types of users.
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| Autor principal: | |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado em: |
2013
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| Assuntos: | |
| Acesso em linha: | http://repositorio.utmachala.edu.ec/handle/48000/2171 |
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