Diseño del perfil de cargos para la unidad del call-center de la UTPL

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Bibliographic Details
Main Author:	Celi Ch, Richard (author)
Other Authors:	Eras G, Lesly (author), Guerrero, Ma. Cisne (author), Luzuriaga G, Sandra (author), Granda, Carlos (author)
Format:	bachelorThesis
Published:	2008
Subjects:	Empleados - capacitación Call Center - UTPL
Online Access:	http://dspace.utpl.edu.ec/handle/123456789/6799
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